ISO 29990:2010: Learning services for non-formal education and training — Basic requirements for service providers

This standard is the first international valid standard dealing with learning services for non-formal education and training, as well as providers of training and further training. it is divided in 2 parts:

  1. Learning services including designing, providing and monitoring of learning services
  2. Management at the learning service provider for business planning, financial management, risk management as well as human resources

In addition it creates confidence for learners and other attracted parties to the ability of the organization to achieve quality thought the learning process.
The requirements of this standard will also enhance transparency and allow comparison on a worldwide basis of learning services, offering a single alternative backed by international consensus to the huge variety of national service and management standards which now exists in the field of non-formal learning.