{"id":9658,"date":"2017-07-30T19:11:52","date_gmt":"2017-07-30T19:11:52","guid":{"rendered":"http:\/\/brsmena.com\/turkish\/?page_id=9658"},"modified":"2017-08-02T09:32:57","modified_gmt":"2017-08-02T09:32:57","slug":"iso-100042012","status":"publish","type":"page","link":"https:\/\/brsmena.com\/tr\/iso-100042012","title":{"rendered":"ISO 10004: 2012: Kalite y\u00f6netimi- M\u00fc\u015fteri memnuniyeti- \u0130zleme ve \u00f6l\u00e7me i\u00e7in y\u00f6nergeler"},"content":{"rendered":"<p>ISO 10004: 2012, m\u00fc\u015fteri memnuniyetini izlemek ve \u00f6l\u00e7mek i\u00e7in s\u00fcre\u00e7leri tan\u0131mlamak ve uygulamakla ilgilidir. \u00dcretilen \u00fcr\u00fcn\u00fcn t\u00fcr\u00fcne, boyutuna veya kendisine bak\u0131lmaks\u0131z\u0131n herhangi bir kurulu\u015f taraf\u0131ndan uygulan\u0131r. ISO 10004: 2012&#8217;nin oda\u011f\u0131 kurulu\u015f d\u0131\u015f\u0131ndaki m\u00fc\u015fterilere y\u00f6neliktir. 10004: 2012 ISO, kurulu\u015flara a\u015fa\u011f\u0131daki avantajlar\u0131 sunmaktad\u0131r:<\/p>\n<ul>\n<li>M\u00fc\u015fteriyi elde tutma<\/li>\n<li>Marka itibar\u0131<\/li>\n<li>Geli\u015ftirilmi\u015f ileti\u015fim<\/li>\n<li>Devaml\u0131 geli\u015fim<\/li>\n<li>S\u00fcre\u00e7 verimlili\u011fi<\/li>\n<li>Sat\u0131\u015f ve karl\u0131l\u0131\u011f\u0131n art\u0131r\u0131lmas\u0131<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>ISO 10004: 2012, m\u00fc\u015fteri memnuniyetini izlemek ve \u00f6l\u00e7mek i\u00e7in s\u00fcre\u00e7leri tan\u0131mlamak ve uygulamakla ilgilidir. \u00dcretilen \u00fcr\u00fcn\u00fcn t\u00fcr\u00fcne, boyutuna veya kendisine bak\u0131lmaks\u0131z\u0131n herhangi bir kurulu\u015f taraf\u0131ndan uygulan\u0131r. ISO 10004: 2012&#8217;nin oda\u011f\u0131 kurulu\u015f d\u0131\u015f\u0131ndaki m\u00fc\u015fterilere y\u00f6neliktir. 10004: 2012 ISO, kurulu\u015flara a\u015fa\u011f\u0131daki avantajlar\u0131 sunmaktad\u0131r: M\u00fc\u015fteriyi elde tutma Marka itibar\u0131 Geli\u015ftirilmi\u015f ileti\u015fim Devaml\u0131 geli\u015fim S\u00fcre\u00e7 verimlili\u011fi Sat\u0131\u015f ve karl\u0131l\u0131\u011f\u0131n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/pages\/9658"}],"collection":[{"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/comments?post=9658"}],"version-history":[{"count":0,"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/pages\/9658\/revisions"}],"wp:attachment":[{"href":"https:\/\/brsmena.com\/tr\/wp-json\/wp\/v2\/media?parent=9658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}